Insurance.com Review

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Summary

Since they are an online insurance agency, you can compare multiple quotes from a number of different insurance providers on the Insurance.com web site.

Their live chat feature makes it easy to get quick answers to your questions and you can either purchase insurance online using a form or by telephone.

See how well Insurance.com performed under our insurance quotes rating process.

Insurance.com Pros

You get quotes from multiple insurers, great customer service and live chat and a web site that is easy to use and navigate.

Insurance.com Cons

You have to provide a whole lot of personal data in order to get insurance quotes.

Bottom Line on Insurance.com

Insurance.com is quite different than many of the insurance providers we have reviewed in that they are actually an independent online agency rather than being an actual provider and have sold more than half-a-million insurance policies.

Depending on how much information you choose to provide, you can get quotes very quickly on the Insurance.com site, but the more info you complete, the more accurate your quotes will be. Overall, the Insurance.com quotes form is straightforward and simple enough to use; you just have to decide how comfortable you are giving all your personal information to them in order to get the more detailed, accurate quotes.

What We Liked

The overall user experience is great; just enter your ZIP code, your name and fill out a few form fields to get insurance quotes. And the live chat feature is something traditional insurance companies should add to their own sites! You can get your quotes and then ask any questions you need without having to weight on hold for a phone representative … ah, immediate gratification. Nice.

As you follow the steps to get your quote, you’ll be asked to provide information such as your driver’s license number, date of birth and other pertinent facts. While it may feel somewhat intrusive, remember you are simply filling out the online form in lieu of giving a live agent the same information and you may save a lot of money by foregoing a broker!

What Kinds of Insurance They Offer

Insurance.com offers quotes from a number of insurance companies and you can choose from auto, life, health or home insurance quotes. It is a great advantage to be able to obtain quotes on multiple lines of insurance, although specialty insurance such as boat coverage is not offered at this time.

Insurance.com Customer Support

As an online insurance broker, Insurance.com seems to really have its act together. Customer service is available immediately via live chat or by calling their 800 toll free number.

Website Security is industry standard, with sensitive personal data sent using VeriSign SSL Certificates and Insurance.com is a member of BBBOnline.

Information and Helpful Tips & Information

Insurance.com also offers some informative articles, tips and insurance checklists.

September 19th, 2008 by Local Fresh

Comments

One Response to “Insurance.com Review”

  1. Faith on October 27th, 2012 9:12 am

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